Shipping Policy

Last Updated: 27 July 2026

1. Introduction

This Shipping Policy explains how STARITOS processes and delivers orders placed through our Website.

Please read this Policy carefully before placing an order. By placing an order, you acknowledge that you have read and understood this Policy together with our Terms and Conditions.

2. Order Processing

Orders are processed after payment has been successfully received.

Processing times may vary depending on the product ordered, product availability, and current order volume. Where applicable, the estimated processing or dispatch time will be displayed on the relevant product page.

Orders will be dispatched once they have been processed and prepared for shipment. Delivery time estimates begin from the date of dispatch, not the date the order is placed.

3. Shipping Destinations

We currently ship to the destinations available during the checkout process on our Website.

Shipping destinations may change from time to time. The destinations available for delivery will be displayed during the checkout process.

If your country or region is not available during checkout, we are currently unable to deliver to that destination.

If you have any questions about shipping availability, please contact us using the details provided in this Policy.

4. Delivery Times

Estimated delivery times may be provided during the checkout process.

Delivery time estimates begin from the date your order is dispatched and are provided for guidance only.

Actual delivery times may vary depending on the destination, shipping carrier, customs procedures, weather conditions, public holidays, or other circumstances beyond our reasonable control.

5. Shipping Costs

Applicable shipping costs will be displayed during the checkout process before you complete your purchase.

Shipping charges may vary depending on the delivery destination, the shipping method selected, and the contents of your order.

Any applicable shipping charges will be clearly shown before payment is confirmed.

6. Delays, Lost or Damaged Shipments

While we make every reasonable effort to ensure that orders are delivered within the estimated timeframes, delays may occasionally occur due to circumstances beyond our reasonable control.

If your order has not arrived within a reasonable time after the estimated delivery period, or if it arrives damaged, please contact us as soon as reasonably possible using the contact details provided in this Policy.

Where appropriate, we will work with the shipping carrier to investigate the issue and, where required by applicable law, provide an appropriate resolution.

7. Incorrect Delivery Information

Customers are responsible for providing complete and accurate delivery information when placing an order.

We are not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete delivery information provided by the customer.

If you notice an error in your delivery information after placing an order, please contact us as soon as possible. While we will make reasonable efforts to update your delivery information before dispatch, we cannot guarantee that changes can be made once order processing has begun.

8. Contact Us

If you have any questions about this Shipping Policy or require assistance with your order, please contact us:

STARITOS

Email: info@staritos.com